Updated 10/5/15

These terms and conditions of use (the "terms") set forth the terms on which SkinSpirit and Shop.SkinSpirit.com provides you access to this web site ("Site"). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.


You expressly acknowledge that your use of this site is at your sole risk. SkinSpirit is providing this site and its contents on an "as is, as available" basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, SkinSpirit disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose - some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, SkinSpirit does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall SkinSpirit nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. SkinSpirit also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.



SkinSpirit reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules and restrictions.



All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site ('Content') are the property of SkinSpirit, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is sole ownership of SkinSpirit.

The content of this Site is for personal use only. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate SkinSpirit's copyright, trademark and other proprietary rights.

All Content on the Site is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all SkinSpirit trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which SkinSpirit uses in connection with the Site shall remain the exclusive property of SkinSpirit. Nothing contained in the Terms shall be deemed to give you any rights in or to any trademarks of SkinSpirit. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.



Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by SkinSpirit or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, SkinSpirit is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant SkinSpirit and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant SkinSpirit and its affiliates and sub-licensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.



SkinSpirit is a registered trademark in the United States. SkinSpirit trademarks may not be used without the written permission of SkinSpirit and specifically should not be used in connection with any product or service that is not identifiable as belonging to SkinSpirit, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SkinSpirit. Any rights not expressly granted herein are reserved.



SkinSpirit does not condone copyright infringement on its Website, and will remove allegedly infringing content if properly notified of the infringement. If you are a copyright owner and believe that any content infringes your copyrighted work, you may submit a notification by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further information.

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

SkinSpirit’s designated copyright agent for notice of claims of copyright infringement on this Website is Chris Marley, who can be reached as follows:

Chris Marley
999 N Northlake Ave Suite 206
Seattle, WA 98103



Shop.SkinSpirit.com and SkinSpirit.com may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of SkinSpirit and we are not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. SkinSpirit is not responsible for webcasting or any other form of transmission received from any Linked Site. SkinSpirit is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SkinSpirit of the Linked Site or any association with its operators.



Visitors to SkinSpirit.com and Shop.SkinSpirit.com ("users") may have an opportunity to publish, transmit, submit, or otherwise post (collectively, "Post") comments or other materials (collectively, "User Content"). In order to keep the Site enjoyable for all of our users, you must adhere to the rules below.

In order for us to keep the Site safe and available for everyone to use, you agree to use the Site for lawful and appropriate purposes only. You agree not to use the Site in a way that violates the rights of others including patent, trademark, trade secret, copyright, privacy, publicity, or other proprietary rights; or uses technology or other means to access the Site that is not authorized by SkinSpirit; or attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of the Site.

You may not use the Site to harvest information about users for the purpose of sending, or to facilitate or encourage the sending of, unsolicited bulk or other communications. You understand that we may take any technical remedies to prevent spam or unsolicited bulk or other communications from entering, utilizing, or remaining within our computer or communications networks.

You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane materials or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. SkinSpirit will fully cooperate with any law enforcement authorities or court order requesting or directing SkinSpirit to disclose the identity of anyone posting any such information or materials.

You must be, or have first obtained permission from, the rightful owner of any User Content you Post. By submitting User Content, you represent and warrant that you own the User Content; you also represent and warrant that the Posting of your User Content does not violate any right of any party, including privacy rights, publicity rights, and intellectual property rights. In addition, you agree to pay for all royalties, fees, and other payments owed to any party by reason of your Posting User Content. SkinSpirit will remove all User Content if we are properly notified that such User Content infringes on another person's rights. You acknowledge that SkinSpirit does not guarantee any confidentiality with respect to any User Content.

Despite these restrictions, please be aware that some material provided by users may be objectionable, unlawful, inaccurate, or inappropriate. SkinSpirit does not endorse any User Content, and User Content that is posted does not reflect the opinions or policies of SkinSpirit. We reserve the right, but have no obligation, to monitor User Content and to restrict or remove User Content that we determine, in our sole discretion, is inappropriate or for any other business reason. In no event does SkinSpirit assume any responsibility or liability whatsoever for any User Content, and you agree to waive any legal or equitable rights or remedies you may have against SkinSpirit with respect to such User Content. To notify us of any inappropriate User Content, email online-support@skinspirit.com.



SkinSpirit does not guarantee, warrant or endorse any product or service not manufactured or performed by SkinSpirit, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by SkinSpirit.



The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. SkinSpirit reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. PRIVACY SkinSpirit agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors. View SkinSpirit’s Privacy Policy. INDEMNIFICATION You agree to defend, indemnify and hold SkinSpirit harmless and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.



You agree that no joint venture, partnership, employment, or agency relationship exists between you and SkinSpirit as a result of this agreement or use of the site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SkinSpirit with respect to the site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SkinSpirit with respect to the sites.



These terms are effective until terminated by either party. You may terminate your agreement with SkinSpirit at any time by no longer accessing this site and destroying all materials obtained from the site. SkinSpirit reserves the right, in its sole discretion, to terminate your right to use the site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials.



Shop.SkinSpirit.com provides free shipping to addresses within the continental U.S. for orders over $100 (after any discounts and prior to sales tax). Any order under $100 (after discounts and prior to sales tax) will incur standard shipping charges according to selected shipping carrier and method.



UPS Ground/Standard Shipping:  1-5 business days, depending on location.

UPS 2nd Day Air:  2 business days.

UPS Next Day Air:  Delivery in 1 business day.

USPS Priority Shipping:  1-5 business days, depending on location.

Shop.SkinSpirit.com does not offer shipping outside of the fifty United States.



To provide the best possible experience for our customers, it is our goal to process all orders received the same business day, provided the items are in stock and payment is verified.

  • Any order received by 3 pm PST, Monday – Friday will be processed and shipped the same business day.
  • Orders received after 3 pm PST, Monday – Friday will be processed and shipped the following business day.
  • Orders received on weekends or National holidays will ship the following business day.
  • It is our goal to process all orders containing Latisse the same business day, however, due to the approval process required to provide Latisse, it may add up to 1 (one) business day for approval and processing.



Some products sold through Shop.SkinSpirit.com are considered hazardous materials and must be shipped via Ground UPS. For example, items containing alcohol or other flammable substances are considered hazardous materials and must be shipped via Ground UPS.



Shop.SkinSpirit.com offers complimentary skin care product samples with orders over $25. These items will be shipped automatically to you free of charge. Sample products or other free items are valid only while supplies last.



Contact Shop.SkinSpirit.com via email, Live Chat or phone to receive an authorization number PRIOR to returning. We are unable to accept unauthorized returns.

Products are eligible for return within 30 days of the original purchase date. All returned product must be in its original manufaturer’s box, unused and unopened for full refund. Any returned product that has been used, opened or damaged is automatically subject to a 50% restocking fee.

Shop.SkinSpirit.com does not refund the original shipping costs. Customers are responsible for the return shipping fees and must provide tracking information to Shop.Skinspirit.com.

Shop.SkinSpirit.com reserves the right to provide either store credit or credit card refund.

Any and all clearance, close-out, or otherwise noted non-refundable products are non-returnable.

Products purchased from Shop.SkinSpirit.com are NOT returnable to any of the SkinSpirit Skincare Clinic locations.



We do not accept returns on any Latisse as it is a prescription product and, under federal law, cannot be returned for any reason. If you have any issues or concerns with the quality of the specific Latisse kit you purchased, you may contact Allergan directly at: 1.800-377-7790. They may direct you to the Adverse Event Line for Latisse. They may be also able to authorize a replacement kit for you. Replacement kit approval is at the sole discretion of Allergan. Replacement kits will incur shipping charges.



Orders may be cancelled prior to shipment by contacting Shop.SkinSpirit.com at (855) 383-7546. Once an order has been shipped it may not be cancelled.



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